Why Spot On Bar Service?

Experience & Background

Most spotter services are formed by individuals with little or no relevant background from the hospitality industry. The need for an intelligent, effective & well focused hospitality spotter service has long been needed.Spot On Bar Service is built on 30 years of solid experience in the hospitality business.

Focus & Flexibility

Before doing an evaluation, we conduct a pre-visit interview with the management and/or owner. This allows us to become familiar with what YOU expect from your business and your employees, and to pay special attention to and focus on the aspects that matter most to you or perhaps even special problem areas that concern you. Are you a new business that wants to get it right from the beginning, or are you established and encountering problems or concerns?

Detail & Accuracy

Our report is more detailed than other reports out there, and the details are the relevant ones. We are able to pin-point the areas and employees that are performing on a high versus low level. But that is not all... we will also track the level of service performance over time, so that you can easily view progress and address and discuss issues with your staff. If you have several establishments we can perform a comparison. Our report will give you an accurate picture of the state of service in your business.

Speed

This is a fast-paced business. We know it is important to deliver your report while it is still “fresh” which is why we guarantee a speedy delivery. Within 24 hours from completion of the spot your evaluation will be available on-line. Simply sign-in and review and print.